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Crown Plaza Docklands London
Recommended by 83% of Customers
Hotels are rated on a scale of 1 to 5
( 1 is Poor and 5 is Excellent )Show Details
Traveller
from Dubai stayed in
February,2012
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Traveller
from cambridge stayed in
July,2011
Comment
when we arrived at the hotel the room wasn't ready, so we went away and got back at 4pm and it still wasn't ready. It had 3 maids cleaing it and they were putting up an extra bed, which was not for us and therefore we had to wait until it was taken down before we could get in. You couldn't open the bin in the bathroom, the red hot water safety button was missing on the shower and the water scalding and the pillows were absolutely REVOLTING. Both my husband and I had to use the decorative cushions as our pillows and we both had a dreadful night's sleep. We also took a friend and she couldn't sleep because of the pillows which were ghastly lumps of hard foam and completley unyielding. We could not understand why they had to scrimp on something so basic. Our friend had a bath robe in her room, but we did not. The breakfast was OK, but my husband wanted a cappuccino and was told he had to pay extra for it. I have never been to a hotel where the cups had no saucers! I will say that most of the staff were helpful and one girl on reception was excellent.
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Traveller
from Newark stayed in
April,2011
Comment
We will certainly take our swimwear and gym clothes next time we visit as we had no idea there was a spa at this hotel which was complimentary for the duration of our stay. A chance we sadly missed.
Top Tip
We ate in the hotel grill. The menu was good as was the restaurant menu so we had no need to eat out. The hotel is very near to the O2 which is where we were going that evening so I would recommend the hotel just for that reason. The underground station is very close which is handy for all locations.
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Traveller
from Todmorden stayed in
April,2011
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Traveller
from Southend-on-Sea stayed in
February,2011
Comment
We were visiting the 02 the following day and this hotel was perfect just two stops on the train - very handy.
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Traveller
from Llanfairfechan stayed in
December,2009
Comment
Excellent restaurant nad front desk staff. Very helpful and attentive
Top Tip
Check that the DLR line is running at weekends - there is work undergoing and the bus service isnt very good. The busses are infrequent and always too full. If you're in a rush I'd recommend a taxi fom canning town. Not far to Royal Victoria
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